KDEX4396-E

Command execution failed. Processing to apply the import data failed. The data is not reflected in the database. (command name = command-name, subcommand name = subcommand-name, import file = import-file-name, line number at which import check error occurred = line-number-at-which-imported-CSV-file-error-occurred, item at which import check error occurred = name-of-the-item-for-which-imported-CSV-file-error-occurred)

[Cause] Possible causes include the following:

(1) While the command was being executed, settings for an asset management field were edited from the operations window.

(2) The management server is temporarily experiencing a heavy load.

(3) The character encoding of the import file does not match the character encoding specified by the -encoding option.

[Action] Cancels command execution.

[Workaround]

(1) Retry command execution, and check the input from the import file.

(2) Wait a while, and then retry command execution.

(3) Ensure that the character encoding of the import file matches the character encoding specified by the -encoding option, and then retry command execution.

If the problem persists, collect troubleshooting information by using the appropriate command, and then contact customer support.