Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX4133-E

Command execution failed. External log files could not be saved to the operation logs folder or to the data folder. (command name = command-name, subcommand name = subcommand-name)

[Cause] Possible causes include the following:

(1) The folder storing the operations log or the data folder does not have sufficient free space.

(2) You do not have permission to access the operation logs folder or the data folder.

(3) An input/output error occurred when the operation logs folder or the data folder was accessed.

[Action] Cancels the execution of the command.

[Workaround] Perform the appropriate steps below (the numbers below correspond to the numbers above), and then retry the command.

(1) Increase the free space on the hard disk that contains The folder storing the operations log or the data folder.

(2) Make sure you have permission to access The folder storing the operations log or the data folder.

(3) Check whether a disk failure occurred in the hard disk that contains The folder storing the operations log or the data folder. If a disk failure has occurred, recover the disk.