Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX4127-E

Execution of the command failed. The settings or the environment is incorrect. (command name = command-name, subcommand name = subcommand-name)

[Cause] Possible causes include the following:

(1) The setting to acquire the operations log, in the settings for the setup operations log, is disabled.

(2) The command cannot access the folder storing the operations log.

[Action] Execution of the command stops.

[Workaround] Take the following actions, as appropriate, and then re-execute the command:

(1) In the settings for the setup operation log, enable the setting to acquire the operations log.

(2) Make sure the command can access the folder storing the operations log.

Important:

When the HibunLogImport value in the configuration file for the external log import command is 0, change the value to 1.