Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX4065-E

Failed to execute the command. Could not start [JP1/IT Desktop Management 2 - Manager]. Command name =command-name

[Cause] The possible reasons are given below:

(1) The license is not registered.

(2) The license has expired.

(3) The license information is invalid.

[Action] Cancel command execution.

[Workaround]

(1) Register a valid license.

(2) Purchase a valid license.

(3) Use troubleshooting information collection command to collect troubleshooting information and contact Customer Support.