Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX3372-E

Logon failed. JP1 user name=JP1-user-name (or null if not obtainable), cause message=cause-message

[Cause] Database error or Expiration of Usage period.

[Action] Cancel Logon.

[Workaround] For expiration of usage period, purchase a license. For other reasons, collect troubleshooting information from troubleshooting collection information command and contact support service.