Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX3206-W

An agent setting could not be updated. (agent setting name = agent-setting-name, setting ID = setting-ID, update type = update-type, cause of failure = cause-of-failure)

[Cause] If the cause of failure is "application error" and the update type is "update", agent setting names are duplicated. If the cause of failure is "application error" and the update type is "delete", an attempt was made to delete an agent setting associated with a device or group. In other cases, an error occurred in the database.

[Action] Cancels the update of the agent setting.

[Workaround] If the cause of failure is "application error" and the update type is "update", specify an agent setting name that does not conflict with another. If the cause of failure is "application error" and the update type is "delete", remove all associations, and then delete the agent setting. In other cases, collect troubleshooting information by using the troubleshooting information collection command, and then contact customer support.