Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX2018-E

Failed to run the API. Request number = request-number, Status code = status-code, Status code text = status-code-text, Cause of error = cause-of-error

[Cause] Possibly one of the following:

(1) There was not enough free space on the disk of either the data folder or the installation folder.

(2) An error occurred on the management server.

[Processing] Execution will be terminated.

[Action] Take the following steps.

(1) Increase the amount of free space on the disk of the data folder and the installation folder.

(2) If an error occurs repeatedly, collect information needed for troubleshooting by using the relevant command, and then contact the support service.

Note: This message is output to JP1/IT Desktop Management 2 - Manager-installation-folder\log\JDNSTRMn.LOG.