17.10.2 Errors during linkage to JP1/Service Support
This subsection describes the errors that might occur during linkage to JP1/Service Support. It also explains principal causes of those errors and what actions to take.
- Organization of this subsection
(1) The window for Asset Console is not displayed in the Main or View Item window of JP1/Service Support
The following are the possible causes:
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The settings for the Asset Console host are incorrect.
For details about how to set up an Asset Console host, see the JP1/Service Support Configuration and Administration Guide.
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Asset Console is not running (the World Wide Web Publishing Service service has stopped).
Start the World Wide Web Publishing Service service, and make sure that you can log in to Asset Console.