JP1 Version 12 JP1/IT Desktop Management 2 - Asset Console Configuration and Administration Guide

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17. Troubleshooting
17.8 Principal causes of errors in the Web browser and how to handle them
17.8.8 Clicking a link or button displays a blank window

17.8.8 Clicking a link or button displays a blank window

When Windows Internet Explorer 11 is used, clicking a link or button might display a blank window (KB article 2909974). If this problem occurs, see the corresponding KB article, and correct the Windows Internet Explorer settings.

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