Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Asset Console Configuration and Administration Guide


15.3.1 Checking the status of a sent Item

The status of sent Items can be checked from the Outbox window that is displayed when you click the Outbox job menu. The following figure shows the Outbox window.

Figure 15‒12: Outbox window

[Figure]

A list of the Items sent by the logged-in user and the Items saved during creation is displayed in the Outbox window in descending order of the send dates. To check the progress of an Item, click the link under Status in the list. You can click a link under Item name to display the corresponding Item window.

To also display Items whose processing have completed, select the Display completed items as well check box, and then click the Refresh button.

The following Item icons are displayed in the window:

[Figure]: Within the processing time limit

Indicates that the Item's processing was within the specified processing time limit or that no processing time limit was set.

[Figure]: Exceeding the processing time limit

Indicates that the Item's processing exceeded the specified processing time limit. For these Items, everything other than the Item name is displayed in red.