14.4.11 Managing the installed software update history (Update History)
By using the Update History job menu, you can manage the update history for software installed on devices.
The software change log is collected when JP1/IT Desktop Management 2 - Manager's management information is registered.
Even when the contents collected from the JP1/IT Desktop Management 2 - Manager's management information are changed via window operations, the information remains in the change log. However, installed software information added in a window operation is not collected into the change log if it is deleted before the JP1/IT Desktop Management 2 - Manager's management information is assigned.
You manage the software change log by clicking the Update History job menu to display the Update History window. The following figure shows the Update History window.
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If you click an Asset No. link in the change log search results list, the Device Details dialog box is displayed, enabling you to browse the associated software details.
- Organization of this subsection
(1) Collecting the change log at specified times
In the Update History window, specify, as a search condition, a period for which to acquire the update history for the installed software. By performing the search, you can determine the software programs that were installed on the device during the specified period. This is also helpful for checking the devices on which specific software is installed.
When you want to know the time that software was installed on a device or the change log associated with the software for each device, select the group that you are managing, specify in Update date the start date and end date of the log that you desire, and perform the search.
If the start date is omitted and only the end date is specified, the log is collected from the earliest date that JP1/IT Desktop Management 2 - Manager's management information was collected, until the specified end date.
If the end date is omitted and only the start date is specified, the log is collected from the specified start date until the most recent log date.
(2) Information collected in the change log
The information collected in the change log is software information that can be acquired from the ITDM2 management information acquisition job menu.
A log is also collected whenever any of the following items is edited from an Asset Console window operation:
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File date
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File name
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File size
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Installed software name
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Version
A change log is not collected for managed items added to user properties.