5.3.4  Notification of Item arrival

When application and approval jobs are executed using Items, you can send notification by email when an Item arrives (submitted for approval or rejected). You can edit the text of the email when sending it. The figure below shows the email that is sent when a sample Item called Problem Report Form is submitted.

Item arrival notification is sent to the email addresses provided in the user information. Therefore, when using notification of Item arrival, you need to manage the email addresses in the user information.

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