5.2.1 Collecting from JP1/IT Desktop Management 2 - Manager
JP1/IT Desktop Management 2 - Manager management information is periodically collected by a task in the Windows Task Scheduler.
The figure below shows how the management information collected by JP1/IT Desktop Management 2 - Manager is registered into the asset management database.
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A Windows Task Scheduler task periodically executes to update the changes in the JP1/IT Desktop Management 2 - Manager management information into the asset management database. You can achieve network and asset management server operation with no workload by adjusting the execution timing of the Acquisition of ITDM2 - Manager management information (Asset Console) task.
For details about the information that can be collected from the JP1/IT Desktop Management 2 - Manager management information, see 19.1 Management information that can be acquired from JP1/IT Desktop Management 2 - Manager.
- Deletion of asset information that is not included in the JP1/IT Desktop Management 2 - Manager management information
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Registering JP1/IT Desktop Management 2 - Manager management information does not automatically delete asset information in the asset management database. However, for network information or installed software information, asset information that is not included in the newly acquired JP1/IT Desktop Management 2 - Manager management information is assumed to have been either deleted from the network or uninstalled from a device, and can be deleted. For each device, you can set ITDM2 management information acquisition control on the Device Details dialog to specify whether to delete the asset information. For details about the setting of ITDM2 management information acquisition control, see 14.6.2 Viewing and changing network information (Network tab) or 14.6.3 Viewing and changing installed software assets (Software tab).
- Notes on usage in an environment where Daylight Saving Time is used
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If you acquire the JP1/IT Desktop Management 2 management information during the period when Daylight Saving Time is being used, all the information related to time is adjusted according to Daylight Saving Time and then registered. If you acquire the JP1/IT Desktop Management 2 management information after the state of Daylight Saving Time is changed, the information is updated and its update history is also registered (Only when it is selected to be acquired as change logs).
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If device information is registered into JP1/IT Desktop Management 2 - Manager one hour before or after the state of Daylight Saving Time being changed, the management information may not be acquired even if you execute the acquisition of JP1/IT Desktop Management 2 management information. In such cases, wait for a while and then retry. Or, execute the acquisition command (jamTakeITDM2Info.exe) by specifying -ALL option.
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