7.17 Procedure for switching the large-scale management option

The large-scale management option is to be set when installing JP1/IT Desktop Management 2 - Manager. This subsection describes the procedure for switching the large-scale management option from disabled to enabled.

Tip

The same procedure is also used for switching the large-scale management option from enabled to disabled.

However, if you manage 50,000 devices or more, do not switch the large-scale management option from enabled to disabled.

To switch the large-scale management option from disabled to enabled:

1. Stop the services of JP1/IT Desktop Management 2.

   You must stop the services so that new operation log data reported by the agent after the database is backed up will not be stored.

   From the Windows Start menu, select Administrative Tools, and then Services. In the dialog box that appears, right-click the name of a service, and then select Stop. The service will be stopped. Repeat this operation to stop the following services:

   • JP1_ITDM2_Agent Control

   • JP1_ITDM2_Service

   • JP1_ITDM2_Web Container

2. Back up the database for the management server before migration.

   On the computer working as the management server before migration, from the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Manager, Tools, and then Database manager. Then, start the database manager of JP1/IT Desktop Management 2 - Manager, and back up the database. At least about 20 GB of free space is required on the drive on which the backup folder exists.

3. Save the backup data of the operation log.

   If the system is set to store operation log data, save the backup data that is contained in the Operation log backup folder specified during setup.

   To check whether the system is set to store operation log data, from the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Manager, Tools, and then Setup. Then, start the setup of JP1/IT Desktop Management 2 - Manager, and then, in the Operation Log Settings window, check whether the Store the operation logs check box is selected. If the check box is selected, the system is set to store operation log data.

4. Save the backup data of the revision history.

   If the system is set to output revision history archives, save the backup data that is contained in the Output folder for the revision history specified during setup.

   To check whether the system is set to store revision history archives, from the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Manager, Tools, and then Setup. Then, start the setup of JP1/IT Desktop Management 2 - Manager, and then, in the Output Settings for Saving the Revision History window, check whether the Regularly output and save the revision history check box is selected. If the check box is selected, the system is set to output revision history archives.

5. Uninstall JP1/IT Desktop Management 2 - Manager from the computer working as the management server before migration.

6. Install JP1/IT Desktop Management 2 - Manager. In the Type of Manager to Install dialog box, select the For large-scale management

7. Set up JP1/IT Desktop Management 2 - Manager.

   On the computer working as the management server after migration, from the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Manager, Tools, and then Setup. Start the setup of JP1/IT Desktop Management 2 - Manager, and perform the setup procedures.

   If the system is set to store operation log data, specify the Operation log backup folder before the migration as the Operation log backup folder in the Automatic Backup Setting for Operation Logs window.

   If the system is set to output revision history archives, specify the Output folder for the revision history before the migration as the Output folder for the revision history in the Output Settings for Saving the Revision History window.

8. Restore the database by using the data that you backed up in step 2.

   On the computer where the management server after migration, from the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Manager, Tools, and then Database manager. Start the database manager of JP1/IT Desktop Management 2 - Manager, and restore the database.

9. Confirm that the system operates correctly.

   Check whether the agent is connected to the management server after migration. To do so, in the Inventory module, in the Device List window, confirm that the Last Alive Confirmation Date/Time value has been updated.

   If Last Alive Confirmation Date/Time, which is an item that is not displayed initially, is not displayed, right-click an item in the list of the Device List window, and select Select Columns. In the dialog box that appears, confirm that the value has been updated. If the Last Alive Confirmation Date/Time value has not been updated, on the user's computer, from the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Agent, Administrator Tool, and then Setup. Then, start the setup of the agent, and check whether the management server after migration has been set as the connection destination.

10. Specify the parameters.

    After all the steps here are finished, specify the parameters.

    For details, see the descriptions on the operation method in the large-scale environment in the manual JP1/IT Desktop Management 2 Administration Guide.

11. Remove the backup of the database as well as the backup data of the operation log and revision history as necessary.

Tip

• When JP1/IT Desktop Management 2 is upgraded from a version earlier than 12-60, the large-scale management option is disabled.

• When you migrate from JP1/NETM/DM to JP1/IT Desktop Management 2, and if you want to enable the large-scale management option, first migrate your server to a management server with the large-scale management option disabled, and then enable the large-scale management option.

Tip

Settings for the overview of the operation window and the layout of lists are maintained for each login user. Even after switching the large-scale management option, the display settings for the management server before migration will be inherited as they are. If the following display settings do not work in the operation of the management server after migration, you need to modify them manually.

• Layout of panels in the Home module and their settings

• Layout of panels in the dashboard of the Security module and their settings

• Layout of panels in the dashboard of the Assets module and their settings

• Layout of panels in the dashboard of the Inventory module and their settings

• Layout of panels in the dashboard of the Distribution module and their settings

• Maximum number of displayed items per page, items to be displayed in a list, and the display order of list items in various lists

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