6.9 Procedure for uninstalling an Internet gateway

To uninstall an Internet gateway from computers, you have to log on to the OS as a user having administrator permissions.

Important: If you uninstall an Internet gateway from a Windows computer that supports User Account Control (UAC), a dialog box requesting elevation of the user permission level might appear. If this dialog box appears, agree to the request.

Important: Do not shut down the OS while during uninstallation. If you do so, the Internet gateway might not be uninstalled properly even if you re-execute the uninstallation process.

Important: Before uninstalling the Internet gateway, shut down all Windows applications.

To uninstall the Internet gateway:

Stop the World Wide Web Publishing Service.
On the Windows Control Panel, start Programs and Features.
Select JP1/IT Desktop Management 2 - Internet Gateway and then click the Uninstall button.
In the dialog box asking for your confirmation to uninstall the program, click the Yes button.

The Internet gateway is uninstalled. If a message asking you to restart the computer appears, restart it.

Note

If, after clicking the Yes button, a window appears notifying you about the presence of files or services that cannot be updated with the setup, it means that the World Wide Web Publishing Service might still be running. Stop the installation process by using the Cancel button, and then start again from step 1.
Delete the Microsoft Internet Information Services configuration that you have created in (4) Setting up Microsoft Internet Information Services.
Cancel the setting that you have specified for the firewall in 2.11.2 Setting up firewalls.