4.3.1 Setting information for connecting to the support service
To determine whether the Windows security update is the latest or to use the latest anti-virus product as the security judgment item, you need to download information about the latest updates or anti-virus product periodically from the support service site. To do this, you must set information for connecting to the support service site.
By connecting to the support service site automatically, you can obtain the latest information about updates and anti-virus products.
By obtaining the latest information from the support service site, you can use the security policy to judge whether the latest updates or anti-virus products are applied to the managed computers.
- Important
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To connect to the support service site, you must have a contract for the support service.
To set information for connecting to the support service:
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Display the Settings module.
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In the menu area, select General and then Product Update.
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In the information area, specify information about the support service to be connected.
For details about the information of the support service to be connected, check the Release Notes. Click the Test button to check if a connection to the specified support service site can be established.
In Edit Import Schedule, you can specify the schedule to obtain the latest information about updates and anti-virus products from the support service site.
In addition, in Specify users to receive Product Update notification e-mails, you can specify recipients of a notification mail that informs users that the update program list on the Security module has been updated.
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Click the Apply button.
The latest support information is downloaded from the support service site according to the schedule specified in Edit Import Schedule. In addition, when the update programs list is updated after downloading, a notification mail is sent to the specified addresses.
- Tip
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If a management server cannot connect to the external network, use computers that can connect to the external network to download the support information from the support service site. You can register the downloaded support information on the management server by using the Update Customer Support Information Offline dialog box or the updatesupportinfo command.
- Tip
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When the security policy is updated after the information is obtained from the support service site, the security status of a device is judged.
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