1.9.1 Procedure for installing Remote Install Manager only

To install Remote Install Manager, you need to log on to the OS on the computer as a user with Administrator permissions.

Important

When installing the software on a Windows computer that uses User Account Control (UAC), a dialog box might appear prompting you to elevate your permission level. In this case, give your permission to continue.

Important

Do not shut down the operating system during installation. If you shut down the operating system while installation is in progress, the program might not operate correctly even if you install it again.

Important

On a computer that runs Windows Server 2019, Windows Server 2016, Windows 10, Windows 8.1, Windows 8, or Windows Server 2012, do not specify the following folders during installation:

• Folders under system-drive:\program files\WindowsApps

• Folders in storage areas created by virtual provisioning

Important

Before installation, make sure that all Windows applications have been closed. If you perform installation without terminating Remote Install Manager, restart the OS regardless of whether installation was successful. If the service does not start or Remote Install Manager does not run when you restart the operating system, use the following procedure to install it again:

1. Close all Windows applications.

2. Perform an overwrite installation again.

To install Remote Install Manager:

1. Place the supplied media in the CD/DVD drive.

2. In the Hitachi Integrated Installer dialog box, select JP1/IT Desktop Management 2 - Manager, and then click the Install button.

3. In the dialog box indicating that installation will start, click the Next button.

4. Check the information displayed in the License Agreement dialog box, select I accept the terms in the license agreement, and then click the Next button.

5. In the Installation type dialog box, select Custom installation, and then click the Next button.

6. In the User Registration dialog box, enter the user name and company name, and then click the Next button.

7. In the Installation folder dialog box, specify the installation folder and then click the Next button.

8. In the Custom installation dialog box, select the options as follows and then click the Next button:

   • From the pull-down menu for Manager, select This feature will not be available.

   • From the pull-down menu for Remote Install Manager, select This feature, and all subfeatures, will be installed on local hard drive.

9. In the confirmation dialog box, make sure that all the settings are correct, and then click the Install button.

   The installation process starts. If you identify a problem in a setting, click the Back button and correct the setting.

10. When the installation process has finished, click the Complete button.

Installation of Remote Install Manager is complete. Restart the computer if requested to do so.

If you installed Remote Install Manager only, you can start using it immediately. To do so, start Remote Install Manager, specify the host name or IP address of the management server, and log in using your user account information for JP1/IT Desktop Management 2.

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