Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Configuration Guide


1.8.3 Procedure for setting up a relay system

When you install a relay system from supplied media, you must set up the system so it can connect to the management server.

When you set up a relay system, you must log on to the OS as a user with administrator permissions.

Tip

If you install the agent by distributing an installation set or by deploying the agent software from the management server, the connection destinations are set automatically. You do not need to set them yourself.

You can also use an information file for higher connection destinations (dmhost.txt) to set connection destinations. If this file is in the JP1/IT Desktop Management 2 - Manager data folder when you create the installation set, it is incorporated into the installation set and distributed to the agents. When there is an information file for higher connection destinations on the agent, the connection destination specified in the file has priority over the connection destination specified under Basic Settings in the agent configuration. For details about the information file for higher connection destinations, see the description of changing agent connection destinations in the JP1/IT Desktop Management 2 Distribution Function Administration Guide.

To set up the relay system:

  1. From the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Agent, Administrator Tool, and then Setup.

    If the agent configuration is password-protected, a dialog box appears in which you can enter the password. Enter the password set for the agent configuration. The default password is manager.

  2. On the Connection-destination settings tab of the Setup (Relay system) dialog box, specify the host name or IP address of the connection-destination management server and the port number, and then click the OK button.

  3. In an environment where a computer incorporates multiple network adapters with multiple LAN connections, you can assign an order of priority to the network connections used by JP1/IT Desktop Management 2. To do so, on the Communication settings tab of the Setup (Relay system) dialog box, click the Settings for network adapters button. In the dialog box that appears, specify the priority levels and whether to automatically update network adapter information, and then click the OK button.

  4. In the confirmation dialog box, click the OK button.

When setup is complete, the relay system starts operation with the specified settings.

Tip

If the connection between the relay system and the management server already exists, you can set up the relay system from the operation window. To set up the relay system from the operation window, you can use agent configurations.

Important

Do not register a relay system using the same ID key. If you do so, the update of the key name of the relay system will not be correctly reflected on the route information in the system configuration. In this case, to update the system configuration information, execute a Get system configuration information job to the systems with the key names before and after the change.