1.7.1 General procedure for checking the agent installation status
To check whether agents have been installed on computers within your organization, use the Device Inventory view of the Inventory module.
In the Device Inventory view, you can view a list of managed devices. Icons displayed in the Management Type column of the list show you whether an agent has been installed on each computer to be managed.
One of the following icons is displayed in the Management Type column before and after agent installation:
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![[Figure]](GRAPHICS/Z050008J.GIF)
: An agent has been installed on this computer.
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![[Figure]](GRAPHICS/Z050009J.GIF)
: An agent has not been installed on this computer. The computer, however, is managed as an agentless computer.
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![[Figure]](GRAPHICS/Z050010J.GIF)
: An agent has not been installed on this computer.
To check whether agents have been installed on all computers, compare the computers listed in the management ledger against the computers displayed in the Device Inventory view of the Inventory module.
- Tip
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If you do not have a management ledger, use the search function to discover the devices used in your organization. You can create a management ledger by including the discovered devices as management targets.
- 1. View only the computers on which agents have been installed.
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Using the filtering function, display the computers for which Agent Management is set as Management Type.
- 2. Export device information.
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From Action, select either Export Device List or Export Device Details. In the displayed dialog box, select the information items you want to export, and then click the OK button. Select the information items that you can use to make a comparison against the items listed in the management ledger.
- 3. Check the agent installation status.
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Compare the computers listed in the management ledger against the exported list of computers. Computers that are listed in the management ledger but not listed in the exported list are the ones on which agents have not yet been installed.
If you find any computers on which agents have not yet be installed, inform the applicable users to install an agent on their computers as soon as possible. If you have configured automatic agent deployment, agent deployment might have failed. In this case, check the deployment status in the Windows Agent Deployment view of the Settings module, and then deploy agents to computers again, or manually install agents on computers on which agent deployment has previously failed.