Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Configuration Guide


1.4.4  Unlocking a user account

If the number of consecutive login failures before the account is locked has been specified, a user account is locked if login fails consecutively the specified number of times. You must unlock the account before it can be used.

To unlock a user account:

  1. Log in as a user who has user account management authority.

  2. In the Settings module, select User Management, and then Account Management to display the Account Management view.

  3. Click the Edit button of the locked user account.

  4. In the dialog box that appears, select Enabled from Status.

    Tip

    The Status item and the ability to select Enabled are only available for locked user accounts.

The user account is unlocked.

Tip

If no other administrator has user account management authority, restart the management server. The user account is unlocked.