2.3.1 Downloading the latest security updates from the support service site

Specify the settings to automatically determine whether the security updates applied on the computer are up-to-date. The default policy is used for that determination. If support services are subscribed, the latest update information that is necessary for determination can be automatically downloaded from the support service site.

This subsection describes how to download the latest security updates from the support service site.

If support services are not subscribed:

If support services are not subscribed, the latest update information can be set manually. If you set that information manually, skip the operation procedure in this subsection. For details, see Manually registering and distributing an update in the JP1/IT Desktop Management 2 Administration Guide.

Operation procedure

1. Click the Settings button.

   The Settings module appears.

   

2. Select General, and then Product Update.

   The Product Update window appears.

3. Select the Enable Product Update check box, and then enter the following support service information:

   • URL

   • Download User ID

   • Password

   • Retype Password

   If you do not know what to enter, contact the support service.

   Note

   You can change the time at which to connect to the support service. To change the time, in the Product Update window, click the Edit button in Edit Import Schedule.

   To connect to the support service via the proxy server

   In the Product Update window, select the Proxy Server configuration check box at the bottom of the window, and then enter the following information necessary for connecting to the proxy server:

   - IP Address

   - Port

   - User ID: User ID used to connect to the proxy server

   - Password: Password for the entered user ID

   - Retype Password: Same string that was entered for Password

4. Click the Test button to check whether you can connect to the support service.

   The test result is displayed on the message bar at the bottom of the window. If connection fails, take action as indicated in the message that appears, and then click the Test button again.

   

5. Click the Apply button.

   The entered information is applied to the environment.

   Note that there is a difference between the time that the update information on the support service site is updated and the time that Microsoft releases new security updates. This is because a release of new security updates always precedes the updating on the support service site.

What you do next

Now you are able to download the latest security updates from the support service site. Next, you enable Windows Automatic Updates.

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