8.6.1 Enabling incidents for undefined traps

By default, NNMi drops SNMP traps with no incident definition.

To generate SNMP traps with no incident definition as UndefinedSNMPTrap incidents:

1. Open the following file with a text editor:

   • Windows: %NNM_PROPS%\nms-jboss.properties

   • Linux: $NNM_PROPS/nms-jboss.properties

2. Look for the following line:

   #!com.hp.nnm.events.allowUndefinedTraps=false

   Edit this line as follows:

   com.hp.nnm.events.allowUndefinedTraps=true

3. (Optional) Specify an incident severity.

   Look for the following line:

   #!com.hp.nnm.events.undefinedTrapsSeverity=NORMAL

   Substitute a defined severity value for YourSpecifiedSeverity:

   com.hp.nnm.events.undefinedTrapsSeverity=YourSpecifiedSeverity

   The valid values are NORMAL, WARNING, MINOR, MAJOR, and CRITICAL.

4. (Optional) Specify the incident nature.

   Look for the following line:

   #!com.hp.nnm.events.undefinedTrapsNature=INFO

   Substitute an incident nature for YourSpecifiedNature:

   com.hp.nnm.events.undefinedTrapsNature=YourSpecifiedNature

   The valid values are ROOTCAUSE, SECONDARYROOTCAUSE, SYMPTOM, SERVICEIMPACT, NONE, and INFO.

5. Save the changes.

6. Execute the following commands to restart NNMi:

   ovstop
   ovstart

7. Review the list of UndefinedSNMPTrap incidents.

   You must specify incident definitions for those SNMP traps that you want to display as incidents. For details, see NNMi Help.

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