2.3.3 Monitoring of processes and services

You can monitor the active status of processes and the status of Windows services for servers and network devices that support SNMP. You can monitor without needing to be aware of the vendors of network devices or the agent types of servers because SNMP is an industry-standard protocol.

Organization of this subsection

(1) About process and service monitoring
(2) Configuring processes and services to be monitored

(1) About process and service monitoring

You can define a collection of one or more processes and services as an application, and monitor whether the application operates properly according to the active status of processes and the status of Windows services. You can also issue incidents according to the status of processes and services, and automatically perform actions for monitored servers. Process and service monitoring is suitable for easily and widely monitoring whether the service level of the entire system has decreased because monitoring is performed after the items to be monitored are filtered.

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In addition, by installing SSO - AP on monitored servers, you can use SSO to monitor the operating status of processes and services on the servers at regular intervals. You can immediately find an error in the operating status even if a monitored server is located in a remote location. This enables you to quickly respond to the error, and to enhance system availability.

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(2) Configuring processes and services to be monitored

In this procedure, you configure the settings for monitoring processes and services by using SSO, and start monitoring.

Procedure

In the SSO console, click Process Configuration.
In the Server Name field, enter the host name or IP address of the server to be monitored, and then click Add.
The server is added to the list of monitoring servers.
From the list of monitoring applications, select the application to be monitored, and then click Set / Unset.
The monitoring mode displayed in the list of monitoring applications is changed.

Set the monitoring mode of all of the applications to be monitored to Set.

Tip

Processes and services of JP1 products are pre-registered in the list of monitoring applications. Therefore, you can immediately start monitoring JP1 products. To monitor an application other than a JP1 product, in the Process Configuration window, select Option and Application Registration to register the application.
Select Option, Monitoring Server, and Setting the monitoring interval.
In the Monitoring Interval field, enter the interval (in minutes) by which monitored target servers are monitored, and then click OK.
Click Option, Monitoring Server, and Setting the health check interval.
In the Health Check Interval field, enter the interval (in minutes) by which a health check is to be performed for monitored servers, and then click OK.
Check the operating status of monitored servers, and check whether the monitoring conditions configured on the monitored server match those configured in the Manager.

Note

The health check functionality checks whether processes and services are monitored properly. We recommend that you perform a health check on a regular basis to ensure stable system operation.
Select Option, Monitoring Application, and Automatic Action.
Select whether to automatically execute the command when the operating status changes for each application, and then click OK.
If you select Set, in the Command field, enter the command to be automatically executed.

Note

You can remotely execute the command on a monitored server when the operating status changes. To remotely execute the command, in the Process Configuration window, click Option, Monitoring Application, and Remote Command to configure the settings.
From the File menu, click Save.
Monitoring is started for processes and services of the applications for which the monitoring mode is set to Set in the list of monitoring applications.

Note

To stop the monitoring of processes and services, from the list of monitoring applications in the Process Configuration window, select the applications that you want to stop monitoring, and click Set / Unset to change the mode to Unset. Clicking the File menu and then Save finishes the monitoring of processes and services.

Result

Now monitoring of processes and services has successfully started. In the SSO console, click Process Monitor to view the operating status of processes and services.

Next steps

You have completed setup of the JP1 network management products. Now you need to start network monitoring by using the JP1 network management products.