Hitachi

JP1 Version 12 JP1/Performance Management - Agent Option for Enterprise Applications Description, User's Guide and Reference


13.3.2 Lists of log files and directories to be collected during troubleshooting

This section describes the log information that is output from Performance Management. For details about the name and size of the file to which the operation status log information is output, see the chapter that describes error handling procedures in the JP1/Performance Management User's Guide.

Organization of this subsection

(1) Common message log

For details about the common message log, see the chapter that describes details on log information in the JP1/Performance Management User's Guide.

(2) Trace log

This section describes the trace log, which is one of the types of log information for Performance Management. The tables below list, for each OS, the service names or control names that are the output sources of PFM - Agent trace logs, as well as the names of the storage folders.

Table 13‒3: Names of the trace log storage folders (Windows)

Type of log information

Output source

Folder name

Trace log

Agent Collector service

installation-folder\agtm\agent\instance-name\log\

Agent Store service

installation-folder\agtm\store\instance-name\log\

Trace log (for logical host operation)

Agent Collector

environment-directory#\jp1pc\agtm\agent\instance-name\log\

Agent Store

environment-directory#\jp1pc\agtm\store\instance-name\log\

#

The environment directory is on the shared disk that was specified when the logical host was created.

Table 13‒4: Names of the trace log storage directories (Linux)

Type of log information

Output source

Directory name

Trace log

Agent Collector service

/opt/jp1pc/agtm/agent/instance-name/log/

Agent Store service

/opt/jp1pc/agtm/store/instance-name/log/

Trace log (for logical host operation)

Agent Collector

environment-directory#/jp1pc/agtm/agent/instance-name/log/

Agent Store

environment-directory#/jp1pc/agtm/store/instance-name/log/

#

The environment directory is on the shared disk that was specified when the logical host was created.