KAVF14121-E

An RFC function call resulted in an error. For an RFC API error during connection establishment with the SAP system, the KAVF14127-E or KAVF14128-E message is issued instead of this message. Following this message, the KAVF14122-E message providing detailed error information is output to the common message log. Possible causes of this error are as follows:

• The SAP system is not active.

• The SAP system cannot accept an RFC request due to heavy workload.

• There is a problem in the network settings.

(S)

• When this error occurs during startup processing:

  Stops the Agent Collector service.

• When this error occurs subsequent to startup processing (during operation):

  Continues monitoring. The system closes any open RFC handle and re-establishes connection when the next collection begins. Updating of the performance data that was supposed to take place during this collection period will be delayed.

(O)

• When this error occurs during startup processing:

  Re-evaluate the status, such as the connection parameters set in the Agent Collector service startup initialization file (jpcagt.ini), the operating status of the SAP system, and the network status, correct the error, and then restart.

• When this error occurs subsequent to startup processing (during operation):

  A fatal error, such as SAP system shutdown, may have occurred. Check the KAVF14122-E message output to the common message log before or after the time of this error and resolve the problem.

  Before correcting an error in the connection parameters in the Agent Collector service startup initialization file (jpcagt.ini), check if PFM - Agent for Enterprise Applications was stopped by the jpcspm stop command.

  If this error occurred due to planned termination (such as for SAP system maintenance purposes), you can ignore this message. When the SAP system restarts, PFM - Agent for Enterprise Applications will re-establish connection and continue with monitoring.