7.1 Overview of collecting monitor information
PFM - Agent for Enterprise Applications enables you to collect an SAP system's monitor information on the basis of user definitions.
SAP system monitor information means the information about an SAP system's performance that is managed by the CCMS monitoring architecture. A collection of individual performance information items is called a monitor set, and it is managed hierarchically in a tree structure called a monitor.
Of the various types of performance information defined in a monitor set and monitor, the items with the performance attribute, together with their values, can be collected as performance data, mapped to a record type and fields provided by PFM - Agent for Enterprise Applications, and then stored as user-defined records in PFM - Agent for Enterprise Applications.
PFM - Agent for Enterprise Applications manages such user-defined records as User defined Monitor (Perf.) (PI_UMP) records. When there are multiple performance data items, for each data item, a field is added in the user record one row at a time. As a result, each user record becomes a multi-row record. A multi-row record is a multi-instance record.
For details about records, see Chapter 10. Records.
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When the jr3alget command is executed directly to extract CCMS alert information while the TZ environment variable is defined in the command execution environment, problems might occur such as CCMS alert information not being extracted, or the time information field for extracted CCMS alert information being output as 1 hour late. As such, do not define a time zone for the TZ environment variable of the command execution environment. The applied time zone will be the one defined in the Windows Date and Time Properties dialog box.
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When collecting PI_UMP records, performance data that have the same MTE name (MTE Name field) are collected into one case when recording in the Store database.
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As a result, the items displayed in the history report may be fewer than the items displayed in the real-time report.
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