3.7.2 Restoration

PFM - Agent for Enterprise Applications has already been installed.

All services of PFM - Agent for Enterprise Applications have stopped.

The instance environment for PFM - Agent for Enterprise Applications that was set up at the time of the backup has already been set up.

To restore the settings for PFM - Agent for Enterprise Applications, the product version numbers must match between the environment from which the backup was acquired and the environment in which the backup is restored. For details about product versions, see the Release Notes for PFM - Agent for Enterprise Applications. The following examples show when the settings for PFM - Agent for Enterprise Applications can and cannot be restored.

Example of when PFM - Agent for Enterprise Applications settings can be restored.

The settings backed up by PFM - Agent for Enterprise Applications 09-00 are restored to PFM - Agent for Enterprise Applications 09-00.

Examples of when PFM - Agent for Enterprise Applications settings cannot be restored:

• The settings backed up by PFM - Agent for Enterprise Applications 08-00 are restored to PFM - Agent for Enterprise Applications 09-00.

• The settings backed up by PFM - Agent for Enterprise Applications 09-00 are restored to PFM - Agent for Enterprise Applications 09-00-04.

After the settings have been restored, the SAP system's system logs and CCMS alerts might not be output correctly. After you have restored the settings, manually delete the target files from the following directories:

Target directories

• In Windows (physical host environment):

  installation-folder\agtm\agent\instance-name\log

• In Windows (logical host environment):

  environment-directory\jp1pc\agtm\agent\instance-name\log

• In Linux (physical host environment):

  /opt/jp1pc/agtm/agent/instance-name/log

• In Linux (logical host environment):

  environment-directory/jp1pc/agtm/agent/instance-name/log

• Command execution:

  Directory specified in the WORKDIR label in the COMMAND section in the environment parameter file

Target files

• Timestamp file (default: jr3slget.lasttime or jr3alget.lasttime)

• System log information storage file (default: SYSLOG or SYSLOGn^#)

• CCMS Alert Information storage file (default: ALERT or ALERTn^#)

• Management file (default: SYSLOG.ofs or ALERT.ofs)

#

n indicates a value from one through the value specified in the NUM label in the EXTRACTFILE section in the environment parameter file.