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JP1 Version 12 JP1/Performance Management - Agent Option for Enterprise Applications Description, User's Guide and Reference


1.1.4 Report problems in SAP system operations

You use performance data collected by PFM - Agent for Enterprise Applications not only for displaying SAP system performance as reports but also for warning the user in the event of a problem or error during SAP system operation.

Suppose that you want to be notified by email whenever a minute-by-minute dialog task's response time exceeds 3,000 milliseconds. To do this, for minute-by-minute dialog tasks, set a response time exceeding 3,000 milliseconds as the abnormal condition threshold, and instruct the system to send you an email if this threshold is reached. What the system does when the threshold is reached is called an action. The following types of actions are available:

The definition of a threshold or action is called an alarm. A table of the defined alarms is called an alarm table. Once an alarm table is defined, it is associated with PFM - Agent for Enterprise Applications. Associating an alarm table with PFM - Agent for Enterprise Applications is called binding. Once an alarm table has been bound to PFM - Agent for Enterprise Applications, whenever the performance data collected by PFM - Agent for Enterprise Applications reaches the threshold defined as an alarm, the event is reported to the user.

By defining alarms and actions, you can detect problems in the SAP system operation at an early stage and take appropriate actions.

For details about how to set alarms and actions, see the chapter that describes operation monitoring by alarms in the JP1/Performance Management User's Guide.