Hitachi

JP1 Version 12 JP1/Performance Management - Agent Option for Microsoft(R) SQL Server


KAVF21408-W

Agent Collector could not collect the record for the SQL Server Log due to the wrong format of jpcagt.ini file.

The record for the Microsoft SQL Server error log could not be collected because the jpcagt.ini file was invalid.

(S)

Data for the Microsoft SQL Server error logs is not collected, and processing for the Agent Collector service continues.

(O)

First, check the following and take the appropriate action:

  • Is access permission to the jpcagt.ini file granted?

    If not, assign access permission to the jpcagt.ini file.

  • Is the jpcagt.ini file writeenabled?

    If not, write-enable the jpcagt.ini file.

If neither of the above is applicable, the jpcagt.ini file is damaged. To repair the file:

  1. Stop the service of the PFM - Agent for Microsoft SQL Server instance environment.

  2. Copy the jpcagt.ini.model file to the jpcagt.ini file.

    Copy source: installation-folder\agtq\agent\instance-name\jpcagt.ini.model

    Copy destination: installation-folder\agtq\agent\instance-name\jpcagt.ini

  3. Start the service of PFM - Agent for Microsoft SQL Server.

  4. Set up record collection.

    On the Agents page of PFM - Web Console, make sure that the items under Agent Configuration are set correctly as agent properties.