12.4.3 Operation information to be collected
You need the following types of information on the operation that was taking place when the error occurred:
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Operation details
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Time at which the error occurred
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Machine configuration (including each OS version, host name, and the configurations of PFM - Manager and PFM - Agent)
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Whether the error can be reproduced
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Performance Management user name used for logon if the user logged on from PFM - Web Console