Hitachi

JP1 Version 12 for Windows Systems JP1/Performance Management - Agent Option for Platform Description, User's Guide and Reference


KAVF11301-E

Initialization of Agent Configuration failed.

Loading of the service startup initialization file failed during the startup of the Agent Collector service.

(S)

Terminates processing of the Agent Collector service.

(O)

Check whether the service startup initialization file (jpcagt.ini) is located under the following folder:

  • For a physical host: installation-folder\agtt\agent

  • For a logical host: environment-folder\jp1pc\agtt\agent

If the jpcagt.ini file does not exist, copy (into the relevant folder) the backup copy of the jpcagt.ini file. If the jpcagt.ini file that was backed up does not exist, copy the jpcagt.ini.model file into the installation-folder\agtt\agent or environment-folder\jp1pc\agtt\agent, and then rename the file to jpcagt.ini.

Even when a logical host is used, use the jpcagt.ini.model file in the installation-folder\agtt\agent folder.

If the cause cannot be determined, collect maintenance information and then contact the system administrator. For details about how to collect maintenance information, see the chapter explaining troubleshooting in the JP1/Performance Management User's Guide.