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JP1 Version 12 for Windows Systems JP1/Performance Management - Agent Option for Platform Description, User's Guide and Reference


6.6.8 Example of responding to an alarm while collecting information about the operating status of processes

The example in this section illustrates how to identify the process of concern in the event an alarm occurs while the operating status of processes is being monitored.

For details about alarms and reports, see 7. Monitoring Templates.

Screenshots from PFM - Web Console 10-00 are shown to illustrate the descriptions in this section.

  1. From the menu bar in the Main window, select Event Monitor.

    The Event Monitor window appears.

    [Figure]

  2. Click the report icon for the alarm that occurred.

    The Application Status report appears.

    [Figure]

  3. Check for locations where the value of Application Status or Application Exist is ABNORMAL to identify the application for which a warning has occurred.

  4. Under Application Name, click the application for which the warning occurred.

    In this case, click application1.

    The Application Process Status report appears.

    [Figure]

  5. Check for locations where the value of Monitoring Status is ABNORMAL to identify the process for which a warning has occurred.

    In this case, the warning has occurred in sample.exe.

  6. If historical data for the PD_APPD record is being collected, you can click on the value under Monitoring Count, if desired.

    The Application Process Count report is displayed. You use this report to check the history of changes in the number of processes and the status of each process.

    [Figure]

  7. If historical data for the PD_APSI record is being collected, you can click on the value under Monitoring Label, if desired.

    The Monitoring Process Detail report is displayed. You use this report to examine performance information for specific processes for which process monitoring has been set.

    [Figure]

Note:

Depending on the timing of the display of the Application Status report (real-time report) from the Event Monitor, or the display of the Application Process Status report (real-time report) from the Application Status report, once the alarm status has returned to normal you may not be able to identify the process or service of concern in these real-time reports. In such a case, browse the Event Monitor or Application Process Count report (historical reports) to check for changes in status following the occurrence of the alarm.