4.10 Notes regarding operation
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For notes on executing the jpctool service list command for the Agent Collector service or Agent Store service, see the chapter that describes commands in the manual JP1/Performance Management Reference.
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For notes on executing the jpcspm start command or the jpcspm stop command for PFM - Agent for Platform, see the chapter that describes commands in the manual JP1/Performance Management Reference.
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Hitachi Tuning Manager cannot monitor Performance Management.
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If a non-Hitachi performance counter is added, verify that the added performance counter does not affect other programs.
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A "Microsoft-Windows-PerfNet2001" event might be output to the Windows application log. However, this will affect collection of performance data only if performance data for the Browser Overview (PI_BRSR) record is being collected.
If an error message is repeatedly output, restarting PFM - Agent for Platform might eliminate the problem.
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Due to the effects of a virus detection program, file access permission for the files and folders used by Performance Management might be locked by the exclusion control function. As a result, the following symptoms might occur:
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Performance Management cannot be started.
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Performance information cannot be collected, or collection is delayed.
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A Performance Management command terminates abnormally.
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Logs cannot be output, or a problem cannot be investigated.
If you want to check viruses while Performance Management is running, deselect the files (including the files in the new storage location if you changed the storage location of the Store database) under the installation folder of Performance Management.
If you want to check viruses when Performance Management stops and then to restart Performance Management, confirm that the virus check for the files under the installation folder of Performance Management (including the files in the new storage location if you changed the storage location of the Store database) is complete.
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When PFM - Agent for Platform starts, the following service automatically starts.
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WMI Performance Adapter Service
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