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JP1 Version 12 JP1/Performance Management - Remote Monitor for Oracle Description, User's Guide and Reference


6.1.2 Format of message explanations

This section describes the format used to explain messages in this manual. The portion of a message text that is shown in italics represents information that is variable depending on the situation. The manual lists the messages in the order of the message IDs. The following illustrates the format of a message explanation:

Reference note:

When contacted by an operator, see 7. Error Handling Procedures, collect the log information, and conduct initial checking. When you conduct initial checking to determine the cause of a problem, examine all applicable log information, such as the log information for the OS (Windows event log for Windows and syslog for UNIX) and the log information output by PFM - RM for Oracle. This log information enables you to understand the details of the problem, take appropriate action, and prevent the problem from occurring in the future. You should also make a record of the operations that led to the problem and determine whether or not the problem is likely to recur.