2.9.1 Notes on operating

• Before you start PFM - RM for Oracle, you need to complete installation and setup the Oracle Database and then start the Oracle Database. When the Oracle Database is not running, performance data except for Instance Availability (PD_PDIA) and Server Status (PD_STAT) is not collected. Also, if an Oracle instance or container is mounted, performance data is not collected.

• After you stop PFM - Remote Monitor for Oracle, you can change constitution or perform maintenance of Oracle Database instance or container.

• When PFM - RM for Oracle collects the following records obtained dynamic performance v$ views (such as V$ACCESS, V$OPEN_CURSOR), an error (such as ORA-00600, ORA-00602) might be output from the Oracle Database and it might fail to collect the performance data. In this case, when the records are collected at next time, it collects the performance data again.

  • Activity Summary (PD_PDAS) record

  • Open Cursor (PD_PDOC) record

  • Session Detail (PD_PDS) record

• If you do not stop PFM - RM for Oracle before you stop the monitored Oracle Database instance or container, you may not be able to stop the Oracle Database by using the NORMAL shutdown procedure. To stop the Oracle Database, you need to stop PFM - RM for Oracle beforehand or else use the IMMEDIATE shutdown procedure.

• When you fail in monitoring using sys account, either set the following 1 and 2 together, or confirm 3 setting.

  1. Create a password file.

  2. Set "exclusive" as the value of the "remote_login_passwordfile" initialization parameter.

  3. Set "true" as the value of the "o7_dictionary_accessibility" initialization parameter.

• If the expiration date is set on oracle_passwd, once the password is out of date connections to Oracle fail so that PFM - RM for Oracle cannot collect the performance information. In order to avoid connection errors, perform either of the following procedures before the password is expired:

  - Unset the expiration date of the password

  - After updating password, execute the jpcconf inst setup command to update oracle_passwd.

  Note that the Oracle default profile is applied to the Oracle account created by mk_rmus.sql. For details about the above settings, see the manual for Oracle Database.

• When a connection error occurred while PFM - RM for Oracle is running, an error is logged to the sqlnet.log file is stored in the directory specified by Oracle. When you use Oracle Database 11g or later without setting ORACLE_BASE, the sqlnet.log is stored in the directory created under the "/" directory. Before you start PFM - RM for Oracle, the sqlnet.log can also be stored in the directory specified by the ORACLE_BASE environment variable.

• PFM - RM for Oracle that monitors performance data for each an instance of the node cannot monitor Oracle RAC One Node configuration has dynamically changed Oracle SIDs.

• When specifying an execution module in the Windows WOW64 system directory (SysWOW64) for an alarm action definition, see the chapter on notes on creating alarms in the JP1/Performance Management Planning and Configuration Guide.

• For notes on executing the jpctool service list command for the Remote Monitor Collector service or Remote Monitor Store service, see the chapter that describes commands in the manual JP1/Performance Management Reference.

• For notes on executing the jpcspm start command or the jpcspm stop command for PFM - RM for Oracle, see the chapter that describes commands in the manual JP1/Performance Management Reference.

• In Windows, when you perform a new installation of this product, the first icon displayed might be replaced immediately by another icon. This problem concerns only what icon is displayed. Product operation is not affected.

• In Linux, when it starts by Run Level 3 and 5 of the operating system regulations, the auto-start of the Performance Management service is effective. When it starts by Run Level 0 and 6 of the operating system regulations, the auto-stop of the Performance Management service is effective. Neither the auto-start nor the auto-stop operates when starting by Run Level 1 and 2.

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