Hitachi

JP1 Version 12 JP1/Performance Management - Remote Monitor for Virtual Machine Description, User's Guide and Reference


2.2.3 Uninstallation procedure

This subsection explains how to uninstall PFM - RM for Virtual Machine.

To uninstall PFM - RM for Virtual Machine:

  1. Log on to the host from which you want to uninstall PFM - RM for Virtual Machine as a user with Administrator permissions.

  2. On the local host, stop Performance Management programs and services.

    Display the service information to make sure services are not running.

    If any Performance Management programs and services are active on the local host, stop all of them. You must stop all services on both the physical host and on the logical hosts. For details about how to display services or stop services, see the chapter that explains startup and termination of Performance Management in the JP1/Performance Management User's Guide.

  3. Select the Performance Management programs you want to uninstall.

    From Windows Control Panel, choose Add or Remove Programs#, and select the Performance Management programs to uninstall.

    #: The names might vary depending on the Windows version.

  4. Choose Remove and click OK.

    The selected programs are uninstalled.

Note:

The WMI connection settings might be changed (2.5.2(1) Setting up WMI connection). If these settings have been changed, we recommend that you restore the initial settings.

The private key and public key that are used for SSH public key authentication might be set (2.5.7 SSH connection settings). If these keys have been set but are not necessary, delete them. If PuTTY or OpenSSH is unnecessary, uninstall it.

Precautions regarding uninstallation in a Windows environment
  • If user account control functionality (UAC) is enabled on the operating system, the User Account Control dialog box might be displayed during uninstallation. If this dialog box is displayed, click the Continue button to continue uninstallation, or click the Cancel button to cancel uninstallation.

  • If you uninstall this product in either of the following cases, files or folders might remain after the uninstallation:

    - When a Performance Management program or service is running.

    - When a file or folder under the installation-folder\agt8 is being accessed.

    If files or folders remain, delete the installation-folder\agt8 and all files and folders in it. When a logical host environment has been set up, also delete, from the shared disk, the environment-folder (directory) \jp1pc\agt8 and all the files and folders in it.