10.4 Data to be collected for troubleshooting
This section describes the data that needs to be collected when an error has occurred.
Performance Management provides commands for collecting the needed data in the batch mode. Use the jpcras command to collect PFM - RM for Platform data. The tables in the following subsections indicate the data that can be collected by the jpcras command.
- Note
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The data collected by the jpcras command depends on options you specify when you execute the command. For details about the command's options and the data that is collected, see the chapter that describes commands in the manual JP1/Performance Management Reference.
- Notes about logical host operation
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The following notes apply to logical host operation:
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During logical host operation, Performance Management log information is stored on the shared disk. If the shared disk is online, you can use the jpcras command to also collect the log information on the shared disk in the batch mode.
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To investigate problems during failover, you need the information existing before and after the failover. This means that you need information from both the executing system and the standby system.
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When Performance Management runs on a logical host, its startup and termination are controlled by the cluster software. Therefore, you need information about the cluster software in order to investigate a Performance Management that is running on a logical host. Compare the cluster software operation and the Performance Management operation.
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- Organization of this section