KAVL17028-E

Failed to load the common account information. (Type=type-of-common-account-information, Instance=instance-name)

An attempt to read the common account information failed during startup of the Remote Monitor Collector service.

S:

Terminates processing the Remote Monitor Collector service.

O:

Make sure that common account information has been set up.

Check for any errors in the items specified in the common account information.

After checking the above issues, use the jpcconf acc setup command to set up the common account information.