Hitachi

JP1 Version 12 JP1/Performance Management Reference


KAVE05237-E

The service did not return the response to the request of the command in time. (service=service-name, lhost=logical-host-name, inst=instance-name, rc=maintenance-code)

The service did not return a response to the demand of the command within the specified time. One of the following is the possible cause of this error:

(S)

Halts command execution. If you are using the linkage function with PFM - Web Console to manage stopping the PFM - Web Console service, the system stops only processing of PFM - Web Console.

(O)

Execute the jpctool service list command to check the service status. If the service status does not change from busy over a long time, collect maintenance information and then contact the system administrator. For details about how to collect maintenance information, see the chapter on troubleshooting in the JP1/Performance Management User's Guide. In addition, if you have installed the trial version, check the message that was output to the common message log.