Hitachi

JP1 Version 12 JP1/Performance Management Reference


KAVE00344-E

An attempt to register the action execution service information has failed. (service=service-ID, count=number-of-successfully-registered-actions/number-of-actions-to-be-registered)

Registration of the action execution service information specified in the alarm definition has failed because communication could not be established with PFM - Manager.

(S)

Continues processing.

(O)

Check the following:

  • Whether PFM - Manager is running

  • Whether a communication connection can be established with PFM - Manager

If a connection with PFM - Manager can be successfully established, the service indicated by service-ID might have been set as the action execution service for an excessive number of actions.

Use one of the following methods to reduce the number of actions to no more than number-of-successfully-registered-actions, and then restart the service indicated by service-ID, re-execute the jpctool alarm command, or retry the operation in the GUI window of PFM - Web Console respectively:

If the error occurred when the service indicated by service-ID started:
  • Set multiple Action Handler services as the action execution Action Handlers.

  • Set the action execution Action Handlers to LOCAL.

If the error occurred when the jpctool alarm command was executed or when an operation was performed in the GUI window of PFM - Web Console:
  • Process based on alarms, not on alarm tables.

Calculate the number of actions as follows:

Number of actions = the number of triggers (Abnormal/Warning/Normal) for sending emails + the number of executing commands for the alarms for which the service indicated by service-ID is set as the action execution service

Example: Alarm alarm1 exists in alarm table Table1, and alarm alarm2 exists in alarm table Table2. If the action execution Action Handler is set to PH1Host1 and the triggers for sending emails and executing commands are set as follows in the action settings for individual alarms, the number of actions can be calculated as follows:
  • alarm1: Emails (Abnormal, Warning)

    Commands (Normal)

  • alarm2: Emails (Abnormal)

    Commands (Normal)

Number of actions for which action execution Action Handler is set to PH1Host1 = 3 (number of triggers for sending emails for alarm1 + number of triggers for executing commands for alarm1) + 2 (number of triggers for sending emails for alarm2 + number of triggers for executing commands for alarm2) = 5

If this message is output when you import an alarm table from PFM - Web Console, restart the Action Handler service indicated by service-ID.