17.3.3 The host name is not distributed to the primary Manager when the jpcconf primmgr notify command is executed
A possible cause of the problem is that the PFM - Manager service stopped for some reason (perhaps the host went down), and distribution to PFM - Manager on the primary Manager failed. The following figure shows the procedure for recovering the machine that is down and then switching the primary Manager and the secondary Manager.
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![[Figure]](GRAPHICS/ZU100090.GIF)
- Organization of this subsection
(1) Recovering the machine
To recover the machine of the primary Manager that is down and match the definition information with that of the secondary Manager:
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Recover the machine.
Recover or reconfigure the machine that is down so that it can operate. Do this in PFM - Manager and PFM - Web Console.
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Link with other products.
For details, see 11.3.3 Link with other systems in a multiple-monitoring environment.
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Match the definition information of the primary Manager and the secondary Manager.
In a multiple-monitoring environment, you must match the definition information of the primary Manager and the secondary Manager. For details about items that need to be matched, see 11.1.3 Definition information for multiple monitoring.
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Export the definition information.
Do this in PFM - Manager and PFM - Web Console on the secondary Manager. For details, see 11.5.2 Exporting definition information.
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Copy the definition information exported from the secondary Manager to the primary Manager.
Do this in PFM - Manager and PFM - Web Console.
Copy each output-destination folder or directory. Do not change the file configuration.
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Import the definition information.
Do this in PFM - Manager and PFM - Web Console on the primary Manager. For details, see 11.5.3 Importing definition information.
(2) Switching the recovered machine host with the host currently-operating as the primary Manager
To reconfigure the recovered machine host as the primary Manager, switch the primary Manager and the secondary Manager. For details, see 11.7.1 Procedure for switching the primary Manager and the secondary Manager. Note that in this case, you need to read the secondary Manager as the recovered machine.