16.1 Overview of detecting problems within Performance Management

By using the health check function, you can detect problems within Performance Management itself. The health check function monitors the operating status of monitoring agents and their hosts, and makes the user aware of changes in the operating status by displaying the results in PFM - Web Console. If you use PFM - RM, you can check whether each monitoring host is running.

Also, you can use the PFM service automatic restart functionality to automatically restart a PFM service if it stops abnormally, or to schedule it to restart.

To use the health check function to monitor the operating status of monitoring agents, or to use the PFM service automatic restart functionality, use the status management function to monitor detailed information about Performance Management services.

For this reason, the version of the monitoring agent monitored by the health check function must support the status management function, and the status management function must be active. There are no prerequisites associated with monitoring the operating status of a host. To monitor the operating status of a host monitored by PFM - RM, you must enable the status management function on the PFM - RM host. Versions of PFM - Agent or PFM - RM that support the status management function differ for each Agent product. For details on the versions of PFM - Agent or PFM - RM that support the status management function, see 16.3 Using the status management function to check service status.

You can also detect problems within Performance Management by using the integrated systems monitoring product JP1/Base to monitor the Performance Management log files. By using this feature, the system administrator can be made aware of problems in the system, identify the cause of the problem, and take the appropriate measures to resolve it.

The following figure shows an example of using Performance Management to detect problems with the PFM - Agent at the San Francisco branch, and the host at the San Diego branch on which PFM - Agent is running.

Figure 16‒1: Example of detecting problems in Performance Management itself (PFM - Agent)

The following figure shows an example of using Performance Management to detect problems with the PFM - RM at the San Francisco branch, and the host at the San Diego branch on which PFM - RM is running.

Figure 16‒2: Example of detecting problems in Performance Management itself (PFM - RM)

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