1.8.3 Starting on a Windows machine

When you execute the jpcspm start command on a Windows machine to start the Performance Management program services, the Performance Management program services might not start if other Windows services start at the same time. If this happens, a KAVE05163-E message is output to the common message log.

When this message is displayed, take the corrective action provided in the message.

If this message is issued frequently, change the retry interval and count at which services are started automatically by the jpcspm start command. Changing the retry interval and count avoids service start errors caused by the service control manager.

Directly edit the settings of the jpccomm.ini file to change the retry interval and count. The following table describes the section name, label name, and range of setting values that you can edit in the jpccomm.ini file.

Section	Label	Value range	Default value	Description
Tools Section	StartService Retry Interval	30 - 600#1	45	Retry interval for service starts (unit: seconds)
	StartService Retry Count	0 - 120#2	3	Retry count for service start (unit: times)

#1

When the specified value is 29 or lower, or 601 or higher, the system operates as if the specified value is 30, or 600 respectively.

#2

When the specified value is -1 or lower, or 121 or higher, the system operates as if the specified value is 0, or 120 respectively.

The installation folder stores the jpccomm.ini file.

To change the retry intervals and counts:

1. Use a text editor or a similar tool to open the jpccomm.ini file.

2. Change the retry intervals and counts.

   Change values of the following labels:

   [Tools Section]
   StartService Retry Interval=45
   StartService Retry Count=3

3. Save and then close the jpccomm.ini file.

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