Hitachi

JP1 Version 12 Performance Management: Getting Started


2.3.3 Checking whether the monitoring operation started successfully

Check the message area of the Agent Tree to confirm that the monitoring operation started successfully. If a message is displayed in the message area, the monitoring operation might not have started successfully. In this case, check the status in the Alarm Application Status window, and then take appropriate action.

Procedure

  1. In the Main window, confirm that the Agents tab is selected.

    If a tab other than the Agents tab is selected, select the Agents tab.

    [Figure]

  2. Check the message area on the left.

    • If nothing is displayed in the message area:

      The monitoring operation started successfully.

    • If a message is displayed in the message area:

      The information about the bound alarm tables might not have been applied to the monitoring agent. In this case, the monitoring operation might not have started successfully.

      Wait a while, and then click Refresh. If the message in the message area is still displayed, perform step 3 and then the subsequent steps.

  3. Click the message to display the Alarm Application Status window.

    Alternatively, you can click Alarm Application Status on the top right of the window to display the Alarm Application Status window.

  4. If there are services that are waiting for information to be applied, wait a while, and then click Refresh. Confirm that Services waiting for application do not exist. is displayed.

    [Figure]

  5. Check the Application Status tab, Incompatible tab, and the Inactive tab.

    On these tabs, the services to which alarm information (alarm definition details, details of action definitions relevant to alarms, and information about binding operations for alarm tables) has not yet been applied are displayed. Depending on the status of the service, take action as described in the following table:

    Tab

    Status

    Description

    Action

    Application Status

    Failed

    An attempt to apply alarm information failed, or an application operation timed out.

    Click the Apply to All button, or the Apply button to apply the alarm information again.

    Uncertain

    The application status for alarm information is unknown.

    Incompatible

    Incompatible

    An attempt to apply alarm information failed, or an application operation timed out. In addition, the service is provided by a version that does not support the application operation that uses the Application Status tab.

    Take appropriate action by following the displayed message.

    Inactive

    Inactive

    Alarm information cannot be applied because the service is stopped.

    Take appropriate action by following the displayed message. Note that if there is no problem with the services being suspended, no action is required.

    After you have taken appropriate action, display the Alarm Application Status window again, or click Refresh to check the most recent alarm application status. If no services are displayed in the Alarm Application Status window, then the monitoring operation has started successfully.