5.1.3 Check status
In the Check status area, you can view Item statuses from the following perspectives:
-
System perspective
Displays the status of all Items for each system managed by JP1/Service Support. You can only view the status of Items in target systems with a process work board for which you have Item view permission.
-
Process perspective
Displays the status of Items registered in a process in greater detail than the system perspective. When you click the name of a target system in the process perspective, detailed information about the status of Items in the selected target system appears in the main window (Item status).
The following figure shows the system perspective and the process perspective.
The following table describes the elements in the Check status area.
Element |
Description |
---|---|
System |
Displays the target systems with registered process work boards for which the user has permission to view Items. |
Type |
Displays the nature of the Item count represented in that row. There are three types of Item count:
|
Process |
Displays the display name of the process. When the following conditions are met, you can display the View the process work board window by clicking the name of the process in the process perspective. This window presents detailed information about the process work board.
|
Accumulation unit for Items# |
The unit for which a total is shown in that column. There are three units for which totals are presented in the system perspective:
The process perspective has three additional units:
|
When the number of Items in a particular status exceeds a threshold, the cell is highlighted in red to warn the operator. If you select Process perspective from the menu and display the total number of Items across all systems, the cell is highlighted in red if even one target system exceeds the threshold. The number of Items that triggers a warning depends on the accumulation unit. The default thresholds are 30 Items for Uncompleted status, and 10 Items for the Extended, Top priority, Pending, Discussing, and Today's deadline statuses.
The Compared to last week and Compared to last month rows show one of the following icons to indicate whether the number of Items has increased or decreased:
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: Increase
This icon appears if the number of Items has increased since last week or last month.
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: Decrease
This icon appears if the number of Items has decreased since last week or last month.
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: No change
This icon appears if the number of Items has stayed the same.
The following table describes the context menu displayed in the check status area.
Anchor text |
Menu command |
Description |
---|---|---|
A process name in the process perspective |
View the process work board |
The View the process work board window appears if you selected a target system in the menu, and have permission to view Items in process work boards in the applicable process. The window displays detailed information about the process work board. |