3. Building a JP1/Service Support Environment

Organization of this chapter

• 3.1 Creating users

• 3.2 Creating roles

• 3.3 Creating target systems

• 3.4 Customizing processes

• 3.5 Creating process work boards

• 3.6 Assigning access permissions

• 3.7 Viewing and setting Item form information

• 3.8 Customizing statuses

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