Hitachi

JP1 Version 12 JP1/Base Messages


KNAM2007-E

An attempt to acquire operation information has failed. (host = host-name, service = operation-information-name)

An attempt to acquire operation information has failed.

(S)

Terminates command processing.

(O)

Make sure that:

  • The specified service is running on the specified host.

  • Operation information has been successfully created (the KNAM2008-E or KNAM2009-E message is not output to the integrated trace log at startup of the service).

If the specified service is not running, start the service and then re-execute the command. If operation information could not be created, remove the cause of the error, restart the service, and then re-execute the command. If the problem cannot be corrected, use the data collection tool to collect data, and then contact the system administrator.