KAVA1893-E

The product information could not be acquired because the environment is invalid. (Detailed information: function-name, return-value)

Acquisition of product information failed because the environment is invalid.

(S)

Cancels processing.

(O)

Confirm that there are no failures in the system.

Uninstall, reinstall, and then re-acquire the program information.

If the issue cannot be resolved, use the data collection tool to collect data, and then contact the system administrator.