Hitachi

JP1 Version 12 JP1/Integrated Management 2 - Manager Messages


KAJY32004-E

An error occurred while acquiring event information from the Integrated Monitoring Database.

An error occurred while acquiring event information from the Integrated Monitoring Database.

S:

Stops acquiring the event.

O:
  • Make sure that the IM database service is running. If it is not running, start the IM database service, and then retry the operation.

  • Determine whether a memory shortage occurred. If so, restart JP1/IM - Manager, and then retry the operation.

  • Determine whether the manager host was in high load status. If so, wait awhile, and then retry the operation.

  • If the cause is other than the above or you cannot recover from the error after retrying the operation, contact the system administrator.