Hitachi

JP1 Version 12 JP1/Integrated Management 2 - Manager Messages


KAJY32001-E

The event information could not be acquired because an error occurred while communicating with the event console server.

The event information could not be acquired because an error occurred while communicating with the event console server.

The possible causes are as follows:

S:

Stops acquiring the event.

O:

Take corrective action as follows according to the cause of the error.

  • Confirm that the manager is running.

  • Confirm that Event Service is running.

  • If you are using an integrated monitoring database, execute the jimdbstatus command to check the status of the IM database service of the manager host. Confirm that the IM database service is operating, and then retry the operation.

  • If you are using the communication encryption function, check its settings for errors.